The donuts here are phenomenal, some days they sell out completely before you can even make it there. Even the donut holes are above average. I thought I could save some to eat for the next day and I kept going back for more until they were gone! They also have cookies, muffins, loaves of bread, rolls, and other bakery items. They even had some gluten free items the last time I was there.
They have an area with a bunch of neat things you can buy, all local vendors I assume. And then on the other side they have a room that you can sit and enjoy your food and drink. There aren't a ton of seats for that, but I think most people don't stick around anyway.
It's a busy place - whenever I go, it's a constant stream of customers in and out of the door.
The customer service was just okay, to be honest.