Positives:
+Vegan options🥳.
+Welcoming atmosphere (decor, lovely background music, staff, and fellow diners).
+Staff were presentable and had great people skills. They also told us the proper way of eating the vegan platter - great advice which improved the dining experience 👍.
+Presentable restaurant.
+Lovely food, we both enjoyed the vegan platter; it was very filling and we liked all the options (the Shiro was our favourite).
+Speciality wine went down well (they also offer specialty beer and coffee).
+Generous quantities - great value.
-Latest update; had to downgrade the service star rating, it was very slow today at lunchtime.
+Update: on my second visit I did not experience any of the negatives I experienced first time (i.e. the service was quick and efficient, and still friendly. And the gluten-free injera was ready👍)
Also the ceremony coffee was great; smooth and powerful.+
Overall, a nice experience; I do recommend visiting and will be back.
Tips for fellow diners:
1) Call the day before, or earlier same day, to remind them of your gluten-free needs to save a very long wait (if they have forgotten; insist on rice instead).
2) "Serves 3-4 people" really does mean what it says in this restaurant, recommend ordering smaller if there are only 2 of you as you will definitely be full afterwards; you will get your money's worth, it is indeed great value, especially in these times.