Pros: The atmosphere is lovely. The space is beautifully decorated, I enjoy the music and the vibe, there is dog friendly outdoor space available also. They have vegan and GF food options if that is your thing.
Cons: The service is slow. Generally there is only one person out front, so they have to alternate between taking orders and making drinks, neither of which happens quickly.
The coffee is not particularly good - over roasted and bitter. If it were reasonably priced, that might be ok, but it isn't. They *upcharge* for dairy. They only have a few flavors of syrup. One barista (may have been the owner) commented on processed ingredients when I asked for white chocolate. I get living your ethos through your business practices, but I was there for an iced coffee, not a commentary on my lifestyle choices.
All of the pastries are gluten free and they taste like they are made of sand - plus expensive. If I pay $5 for a muffin, it better be the best muffin I've ever had in my life. Spoiler alert: it isn't. They don't have cups for iced drinks (I'm assuming because of the plastic aspect), so they put them in the cups for the hot drinks, which get flimsy.
So, to summarize...if you are an entitled, gluten free vegan with a lot of spare time and disposable income, and you don't care if your food is edible or your coffee tastes good, this is 100% the place for you.
If you, like me, are a dairy-drinking, gluten munching, single use plastic using sinner, I highly recommend Coffee Apothecary for outstandingly delicious coffee with rock solid sourcing practices & environmental ethics and considerate, competent local service. Or Koko for a great drink selection and many delicious food items, healthy or indulgent or both.
I don't think I'll be going back. But yeah, save the world by charging for cow's milk, go for it.