Mowgli Street Food Chelmsford

Wonderful from start to finish, the staff are super friendly and the food is just a fantastic plate of dreams, gluten free friendly too

On 26 October my wife and I dined in at Mowgli's (the Chelmsford Branch). First of all I would just like to say how amazing the food was here and this review is mainly for Brooke, she was our waitress for the evening who ensured that we are accommodated for our dietary requirements but the service she provided was one of the best we have ever had. My wife is celiac and we are both vegetarian, as a result for my wife at most places we visit there is limited choices for her. We decided to go for the street food sharer and asked if we could replace one of the items for gluten friendly option. Brooke made sure this happened, she went back and forth (from our table to the kitchen) to make it happen. After our order was placed a manager came to our table and said we could not have the sharer menu as they cannot mix non gluten friendly items with gluten friendly items, I explained that these are separate dishes so I do not understand why this would be the case. It is the same as me ordering each item individually from the main menu. Despite my explanations the manager said this cannot be done and that we would have to order of the main menu. I had no choice but to agree and I said I will order exactly the same items that are on the sharer menu but from the main menu. Then Brooke came over and saved the day! She explained there had been a misunderstanding and she has spoken to the kitchen team and manager and we will receive food as agreed from the sharer menu. In instances like this it is very easy for a restaurant to not accommodate or even go that little over and beyond, and we have experienced this on a number of occasions when they realise my wife is celiac. However Brooke at Mowgli was amazing and I cannot thank her enough for making our evening such a wonderful one. We can't wait to go back again! P.s. sorry for the delay in writing this review but I do hope Brooke gets the credit and recognition that she deserves for her great work!