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Mr Gatti's Pizza

Pizza restaurant
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My family and I went this evening between the hours of 5pm-7pm the food was fresh and great and they even made a gluten free pizza for my mother which was delicious, all was well until we went to check the cards and get the toys from the tickets and had a very bad experience with the young girl working the toy counter, my dad is hard of hearing and didnt understand what the girl was saying behind the counter and was trying to explain to her he needed the card back because there was still money on it she was very very rude had a terrible attitude from the get go and at the end when he walked away she said "buhbye" which Is when I decided to ask her who the manager was, she then stated she was the manager which I had a hard time believing. I went to the front and the young man checking people in was extremely kind and helpful, I was able to speak with the actual manager in the dining area that was very helpful and professional and also gave me some coupons for next time so thank you for that we appreciate you. Overall we had a great time but I do hope the young lady can be trained on how to speak and deal with paying customers.
Map showing 2750 N Grandview Ave
2750 N Grandview Ave, Odessa, TX 79762, USA
2.4km

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