Mr. & Mrs. Crab - Clearwater

I’ve been here once before and had better treatment. I was not pleased with my most recent visit. I had waitress (Fran) who was passive aggressive and seemed bothered by me. No smile, no welcoming energy. I get it, was an hour before close and she was tired but this is a customer service job and requires a good attitude. I asked to get the birthday discount at the end of my meal and she said they don’t do birthday discounts but I had an email with $15 off my order. That’s was very disappointing especially because I was celebrating my birthday on my own. Then I asked if I could get a refill on my drink (since she hadn’t taken the initiative to do so like normal waitress would) she said they closed down the machine. When I was eating she came by and I could hear her say in a passive aggressive tone “oh, you’re not done yet” like she was in a hurry to get me out. I was not the only customer in there nor the last to leave and no one else seemed rushed by the other waitress. I guess I had the misfortune of being served by Fran. As far as the food, great as ever. No complaints on that. I’m also gluten free and had no problem with the sea food boil. Make sure not to get fries if you are celiac or gluten sensitive as there is no dedicated fryer.

Our first time at Mr. and Mrs. Crab and our waitress Fran was amazing! She had a great sense of humor and explained the menu. I have several food allergies (soy and gluten) and she checked and doubled all the ingredients. Since the special spicy ingredients has soy, she gave me some cayenne pepper on the side and it was perfect with the garlic butter sauce. I did not get sick and had a great experience. Looking forward to going back when I head back to Clearwater.