Had to go over and ask a disgruntled looking waitress for service after having waited 10 minutes for service.
On that occasion, eggs royale served stone cold. Tomato ketchup clearly the remnants of and what was already in a dinky little ramekin.
Partner, on this occasion asked for "no greens" on his dish as he has a serious aversion to them. Yet they were served with his dish.
On a previous visit, toast was black on one side but turned over, on a breakfast. Asked for a refund, got a refund and left to go back to work.
One waitress tells me they toast the gluten free bread with the other breads, and another waitress laughed and fobbed gluten intolerance off as being "nothing more than an upset stomach" and changed the subject.
Bins in toilet always overflowing.
Beautiful building though but shan't be returning.