Mugshots Grill and Bar - Tuscaloosa, AL

This is our second time going in the afternoon and there was no wait. This time the service was much better. I had the chips and queso for an appetizer and Hicks Chicken Philly and sweet potato fries for my main dish. The queso was not very warm so it did not stay melted for long. It had a yummy flavor though it was sticky. The sandwich was good, but the sweet potato fries were overdone which was disappointing. Even my husband who loves them said they weren't that good. I will say I was thankful for the choice of a GLUTEN FREE bun. All in all both times have been a 4 star experience.

We were there recently and my wife ordered the blackened mahi-mahi. We told the server that it needed to be gluten free and she said, no problem. A little later she came back and said the mahi-mahi was not an issue, but in talking with a manager, the veggies would be an issue because they are cooked on the same grill either the burgers, etc. she offered to steam them in a separate container but it would be a little longer. I have been to four star restaurants that never asked or seemed concerned about the details of a gluten free meal. The device that night was exceptional. The server’s name is Taylor and she went way beyond what we regularly experience in a restaurant. Thanks for hiring someone that cares about customers.