NEO Restaurant & Bar Lounge

I was treated to afternoon tea for my birthday, whilst all of the cakes and sweet goodies were fabulous - The poppy seed scones were divine, the place settings beautiful blue and white china, a good selection of teas, the atmosphere / its a beautiful setting, a well stocked bar for cocktails, with great tunes playing in the background, there was one really big issue. I was called a week previously to ask about any allergies, called again the day before, again saying seafood / all fish a major allergy, the afternoon tea was served with smoked salmon sandwiches, but serving staff weren't great about it. There 3 types of afternoon tea menus. inc. Vegan and gluten free, I would expect better training about allergies. I was heartly disappointed in the response at the time and the fact it happened in the first place, when I had stated 3 times once when booking online and twice with calls. We brushed it off at the time not to ruin the celebration, but I would think twice if you have an allergy or at least double check everything.

Both food and service was second to none. A real gem in Bournemouth. Also fantastic for Gluten Free! Highly recommend, and Niki is a perfect host!