Napoli On the Bay Pizza & Deli

Called to inquire on gluten free crust ingredients due to food allergies. Nobody understood what I was asking and did not speak English at all. Perfectly fine you speak a different language but if I can’t understand you and you don’t comprehend what I’m saying you cannot operate a business successfully. You lost a customer and I’m sure I am not the only one.

My family loved their pizza the first time around, but they messed up my order. Given, it's a tough order when you're dairy free and gluten free. However, they gave me a free pizza the next time around and clearly have good customer service. Definitely a little hole in the wall worth visiting!!