Nino's Pizzeria & Cucina

Food is okay. The service is HORRIBLE! The girl (daughter) who answers the phone should never work with people. Rude is an absolute understatement. We ordered 4 dinners. Upon pick up, one was forgotten. They addressed it. Upon arriving home, 2 of the 3 were incorrect, and all were ice cold. We called back to address this as there’s a gluten allergy and she cursed us out, when asking to speak to the owner we could hear her in the background say to hang up on us. If you want good food and customer service I highly recommend you never come here! We will never again! We are what we received, let’s hope the gluten allergy doesn’t per-sue or there’s a lawsuit coming their way! Better yet, we’ve heard many things about the customer service and rudeness of their employees. Guess they aren’t willing to make changes, so shame on us for giving it a try!

I can't even begin to tell you how impressed I am with this restaurant. I had to put in an order for my son's birthday last minute with pizzas and 2 catering trays. Usually they need 24 hrs in advance for catering but the woman on the phone and the owner worked with my situation. They communicated and called me back promptly with solutions and the grilled vegetables and pizzas (including gluten free) that we got were amazing, people kept going for seconds. I had no idea they were in Mastic so close to us, and will continue to use them in the future. Thank you guys so much!