No94 bakery

I called them on Wednesday to order profiteroles, they said they were very busy on Thursday, so we agreed on Friday. But when Friday came, they neither responded to the phone nor to the messages. When I wrote again the next day, saying that what you did was very shameful, I got a reply saying "don't comment without knowing, etc., we had hospital work etc." .So, if a business that takes an order cannot deliver the order, it should call and state this itself so that the customer can be informed. It is a bit funny that they do not return the phone calls and are expected to wonder if something has happened to them. They constantly cancel your order from Trendyol or any other food platform. To no avail. No one should expect anything by saying this.. (I think they should be kicked out of such platforms, do not hesitate to complain about this) As a celiac patient, unfortunately, we are forced to depend on even the smallest business. But since it opened, this place has not taken itself one step further, on the contrary, it has become much more mediocre. I think I would not choose this place even if I were to go to the other end of Istanbul. Literally, their style and management. disgrace

It was a place I went to when it first opened, I loved their pizzas, and I recommend it to my friends as a celiac patient and mention its name frequently. I had previously ordered profiteroles to take when I was visiting. But I guess it's not the same anymore. Again, I ordered 1.5 kilos of profiteroles 1 day in advance. We agreed that I would pick it up at 13:00 the next day. I called before going to confirm, only to be told that there was a slight delay. When I arrived around 13:20, the profiteroles were just being filled. I waited for a while, but the product seemed small to me. Then, ma'am, our pataşus are big, etc. he said. “It seems small to me, will it be 1.5 kilos?” I said. “Actually, I made the dough for you yesterday, but my sister used it for another order, so I made half a batch again for you in the morning. "It weighs 1.5 kilos with the sauce," he said. That's okay too. When the box full of potatoes was put on the scale, it weighed 570 grams. When the sauce was added to it, it could only weigh 1 kilo, 200 grams. In addition, the profiterole, which I had previously bought in a cardboard box suitable for the product, the style used in patisseries, was this time put in a plastic box. “It wasn't 1.5 kilos,” I said. “How many of you were there, the balls are big. "As I said, my sister used what I did to you." It doesn't matter how many people there are, I ordered 1.5 kilos of product and this was said many times until I said, "I'm sorry, you don't even say it." Of course, there may be problems with the order, this is the human condition. However, if there is a problem, the customer should be called, informed and the business should take responsibility. Maybe I would cancel the order and buy the product elsewhere. Now, I will go to a place where I go as a guest with a profiterole in a plastic container, the amount of which I don't know if it will be enough or not. Moreover, the packaging is not suitable for the products. The product is not suitable for carrying when placed sideways in a paper bag. Businesses that produce gluten-free products are valuable for people with celiac disease, but unfortunately the standards in the sector are very low. In a business that requires so much cost and effort, I wish we would be more careful and shop with peace of mind and with our eyes closed. I was thinking of ordering a cake from the business for special occasions, I even bought a big one when I went there, but I don't think I will do that anymore. I hope we will reach sustainable standards soon and shop with peace of mind again.

I have had celiac disease for years and I just discovered this place, but I didn't expect the taste of its products to be this good. It's stuck in a side street, but its taste and products are definitely the kind that should be advertised everywhere. Especially their walnut cookies and mini breads are very delicious. I would like to thank the owner Ms. Ayşenur and Mr. Rüzgar for their interest❤️❤️