I never before have been to an establishment where, due to a kitchen error, and a patron didn’t get their meal, that a manager didn’t come out and apologize.
Because I’m gluten-free, I had to wait, wait… on a menu, wait on confirmation from the chef that items on the gluten-free menu were not actually gluten-free; I wanted the artichoke dip but after a long wait I finally flagged down the waitress only to finally discover there would be no dip, I learned there was a shared fryer and the chips listed are not gluten-free.
So, I ordered the Spotswood salad and asked for blue cheese dressing. When it came, again I had to flag down our waitress to confirm the nuts on the salad were gluten-free. I’d asked her when I ordered but she hasn’t gotten back to me.
But now my husband was close to finishing his meal, I plopped on the dressing, only to taste that it was horseradish sauce! Again, I flagged down my waitress who asked if I wanted another salad….
It has been long enough. Everyone was finished eating-we had to get back to the hospital and we had to go. Poor form No Frills.. No apologies. Hmm.