We’ve been Nodo customers since they opened, and we are huge fans of their food. It breaks my heart to give a four star review, but our experience has been that their customer service (at least across their Newstead and Southbank locations) has been below the Australian standard. The staff are rarely proactive, often needing several prompts to seat groups, take orders, bring our plates, etc. When the Newstead location first opened, this wasn’t the case, but the quality of the customer service has consistently continued to drop. Their donut selection is fantastic, and absolutely delicious. Also highly recommend the burgers, harvest bowl, sandwiches and gluten free bread. Honestly, the food is brilliant, just really wish there was the consistent quality of customer service to match.