Noodle Express

This restaurant has some really good food. It was conscious of gluten sensitivities and was just delicious. The slaw was excellent and food came out hot. The gal at the front was very comforting and the ease of ordering was simple for a large party of 7.

Just ordered the Osaka bowl with rice because I can't have gluten. I guess they're finding out that the Singapore is not gluten free because of the beans in the sauce. I asked them to please make sure to tell the kitchen that I have an allergy and they didn't. They just kept telling me that after they cook the noodles on the grill they scrape it off and then oil it and then put the rice on it. Talk about cross contamination, especially when they're wearing the same gloves. My food was cold on top of it. I'm assuming that the bowl that just had rice in it sitting on the counter was the one they used. I would have went back in and gotten my money back (since it was cold) but I was starving. Now I'm regretting starving because I got glutened!!!! Pretty Please educate your employees on cross-contamination!!! Getting glutened is not fun at all. I will be having issues for days! BEWARE OF GLUTEN CONTAMINATION IF YOU EAT HERE!!! I gave three stars for service because there was one really nice gentleman but there was the same issue with him. Basically refusing to talk to the kitchen staff to make sure that I did not get cross-contaminated. The lack of two stars is because of the younger gentleman that rang up my order. Didn't seem like he wanted to do much of anything including talking to the kitchen. Last time I went in there, there was a really nice lady and she made sure to talk to the kitchen and tell them that they had to change their gloves and make sure the flat grill was completely cleaned. This will definitely be the LAST TIME I go in there! My sister-in-law has severe celiac and she usually doesn't get glutened at their other store In Spokane valley. I will have to let her know to pass this one by. If I didn't live so far away and I wasn't hurting so bad right now I would go back in and get my money back and maybe say a few choice words. I do however appreciate the one gentleman who is really tall explaining how they found out that the Singapore sauce has gluten in it. They originally thought it was gluten-free as well but I guess the juice in the bean can has wheat in it