Noodlebox

Ordered specifically because they said they take precaution for gluten allergy (celiac). Both bowls had the same noodles, only one bowl had a label and it was for ribbon noodles (not gluten free), packed in same bag. Called the restaurant and they said over and over again, “it should be fine” and “it should be okay”. This is totally unprofessional for food service allergy standards and instills no confidence in their care and respect for those with allergies. If you have any allergy, I would avoid this place at all costs after this experience. They showed no care or concern for gluten allergy and when issue brought to attention, said “it should be fine”. I suspect they would do the same with other allergies so be aware. The only professional and caring response in this situation would be offering to fix it immediately, committing to making it right, and demonstrating they have the knowledge about food allergies. However, the response “it should be fine” shows a lack of knowledge, understanding, and care.

If you have dietary restrictions, come here! They make your food fresh when you order and let you customize dishes so that they can be gluten-free or vegan. My sister has major allergies and struggles to find places to eat out, but can go to Noodlebox cause she knows she can get something that works for her without compromising the quality/taste. Such a good value for the price!