It's really really really frustrating when a restaurant has clear allergen markers when ordering, and for many months say they can accommodate food allergies, and then you eventually find out that they actually can't
Why are there allergen markers when ordering but it can't be guaranteed that the tofu is gluten-free or not?
I was told that the tofu is fried in the morning in fresh oil. I've ordered countless times and about half the time I got a headache afterwards, I had thought it must be from the spice level or something. But I just found out that the kitchen is not told to notify the servers/hosts if they end up frying more tofu that day in gluten-contaminated oil. I tried calling to ask before ordering and no one answered the phone. So like, why have such a nice clearly marked allergen checklist for ordering if the kitchen is not being told to let the other staff know if they end up making tofu in gluten-contaminated oil? I have no idea about the other allergens but gluten is an extremely common one where it can make people really sick. I understand they can't always guarantee it but I don't understand why the kitchen staff wouldn't be instructed to communicate about whether or not the tofu gets contaminated that day. It's very confusing thinking a place truly cares about being allergen-friendly but then being told it's a total mystery and they'll never know for sure if it's gluten-free or not
The food is good if you don't have any allergies I guess. Really frustrating and disappointing