Lets start off with the employees. I walk in, I hear the employees talking and laughing with each other. That is an amazing sight to see. Employees enjoying their job. A young man took my order, Ben, super friendly and a smile that put me at ease. I am allergic to gluten and asked for his recommendation, to which he said the chicken parm with grilled chicken because the penna is already gluten free. I ordered that and it was fantastic. It was hot, full of flavor and just tasted fresh. Ben made sure to read back my order and ensure I had everything I wanted. This location has had its ups and downs but it looks like the management team is doing everything it can to make sure it is going in the right direction. I will definitely be back soon