Norah Head Beach Haus (Cafe & Takeaway)

Met some clients for coffee and then decided we’d have some lunch, by which time it was almost 2pm and the kitchen was about to close. However, the young staff couldn’t have been more accommodating and friendly, even with the gluten free options. As they were packing up, the lovely staff member also checked with us before she put their ‘closing music’ on, which had some swearing. How polite and respectful is that? So so impressed with this place. The coffee was fabulous too. Highly recommend for the service alone, never mind that it is a beautiful spot. ❤️

I've been debating posting a review but feel it right to do so. We came here with our family about a month ago for brunch. I ordered the Chia Pudding, which, as per their facebook page & the menu, is gluten free and vegan. I am highly allergic to gluten & dairy so I double checked with the owner that it was actually gluten free and dairy free and she assured me that it was. I even mentioned that I had been misinformed at other cafes so really needed to make sure this time I was told the correct information and she still insisted it was. While eating it, I began to get sick and soon realised that the pudding had oats in it which are NOT gluten free. I ended up in the bathroom vomiting and one of the kind waitresses suggested I speak to the chef. I advised the chef that I had been sick because the pudding had oats in it. The chef was incredibly rude and argued with me that oats are gluten free. He did not apologise or acknowledge that, as someone who is allergic to gluten, I would know that oats are not gluten free. Fortunately one of the waitresses overheard the conversation and felt terrible so offered me a refund and a bottle of water. Honestly, I won't be back. I understand mistakes happen but for the chef to be as rude as he was and for the owner to be completely ignorant of allergies, it's inexcusable. I think it only right to post this so others with allergies are aware when ordering from this cafe.