Nuflours Bakery

Ordered a cake for my friend’s birthday. It was ok. The cake was gluten free cake. There was nothing exceptional about it. I asked to have Happy Birthday written on the cake and nothing was written on the cake. The website wasn’t the easiest to navigate in terms of options to pick up the cake. It was very hard to get in contact with them. I ended up constantly calling all the locations until someone picked up to change my pick up location which was automatically picked for me. I was very annoyed when I went to two locations and both were completely empty but no one was answering the phone or responding to emails. It’s a nice option if you need a gluten free cake for a special occasion, but if I wasn’t coming from out of town, I have to say that I could have made better using gluten free boxed cake mix and making a vegan icing. The ladies at the counter were nice enough but one was new and wasn’t able to answer any questions the next location was not fully gluten free but they only held the NuFlour products in a glass case and the person working was unable to answer any questions about serving the cake.

After the acquisition of the business to the new owner, things have continued to slide downhill. This place used to be my favorite however the new owner also does not have celiac and is not aware of the quality required to run this bakery correctly. They've been continually chopping the quality of ingredients and no longer use purity protocol oats as I've gotten sick several times now from them. Additionally, they have an Okay rating in terms of health and food safety after having some incidents.

Very disappointing! Received a gift of a vegan raspberry chocolate gluten free cake made from this place. This is the first time I had throw it away after several bites. The square cake was mainly frosting. The cake to frosting ratio was 1:1. In some parts of the cake, there was barely any cake but all frosting. There was no raspberry flavor whatsoever. As a non baker, i had made better gluten free cake than this one! What a shame.