Nytorv 11

The food did not quite match the price. We got nachos with chicken, burger and gluten-free burger. The nacho chips seemed like the ones you buy for cheap in the supermarkets. The steak in the burger seemed more boiled than fried and was tasteless and grey. And then we have someone with a gluten allergy at the table. The restaurant writes both on their website and in the menu "Do you have any allergens that we need to take into account? Tell your waiter and we can safely guide you through the menu." This waiter in no way lived up to that! We ask about the dressing in the burger. At first he answers confidently that it is creme fraiche. In addition, I ask what more than creme fraiche and ha answers again that it is creme fraiche! I reformulate and ask if it's pure creme fraiche, because then you can't call it a signature dressing! To this he replies that it is creme fraiche dressing! I explain to him that he must be sure that nothing containing gluten has been mixed in! He then goes to the kitchen and comes back and announces that it has been mixed with mayonnaise and there is no gluten in it! We ask, just to be sure, what they come in, and he replies that there is, among other things, Worcestershire Sauce in the dressing - we google it to be sure, and find that it contains gluten. If we had followed the waiter's instructions, our allergy sufferer would have had an absolutely miserable end to the day. We order the burger smeared with pure mayo instead of the signature dressing and in gluten-free bread. When the burger arrives, it is in a regular bun! We ask if it is really gluten-free and his first answer is "yes" We ask again if he is now sure it is gluten-free and he takes a good look at the food, finds that it is not and he goes back to the kitchen with it. In record time, it returns in gluten-free bread. But we are left with the feeling that those in the kitchen have taken the general. bun off and slathered in gluten-free bread. Without redoing the rest. Our feeling has been reinforced by recent stomach discomfort in our allergy sufferer. However, we have no proof that this is what has happened, apart from the ultra short waiting time for a new burger. Will we come again - no thanks. Would we recommend the place to others - no thanks. They simply do not live up to what they are trying to reflect.

I loved the ambience, the food and the service in this restaurant. The place is cozy, has nice interiors, dimmed lighting and just feels good. We ordered the burger which was perfectly cooked and the fries were amazing. I got the gluten free bread (which was a nice surprise to find on the menu - I couldn't find infos about it on their website-) which was of course not a typical burger bun but still tasted really great. The beer (IPA) is also great (according to my friend). They have a lot of outdoor seating which would have been great but unfortunately for us it was too cold outside. Would definitely go back!