OLIVE U Mediterranean Grill PGA

Mediterranean restaurant
Gluten-free options
Lunch
Dinner
Mediterranean
Delivery
More
This Mediterranean grill offers a welcoming, lively atmosphere with a clean interior and friendly, attentive service. While the staff shows some awareness of gluten concerns, cross-contamination risks mean it is not a safe choice for those with celiac disease or severe gluten allergies.

Good to know

1

They have a variety of gluten-free options available.

2

Expect potential cross-contamination issues with rice dishes.

3

Prices have increased recently, with bowls now around $20.

2632 PGA Boulevard, Palm Beach Gardens, FL 33410, USA
2.4km

People are saying

N
The best! They added a new gluten free turmeric rice and it is delicious!
L
I would like to address my husband's review and set the record straight about what happened yesterday. I have celiac disease, and as someone with a gluten allergy, your restaurant should be avoided. I understand that you say it's not a gluten free restaurant and few are - I am aware of that. But that's why these reviews are helpful - so people with allergies like myself know which ones to avoid. Yours should be avoided because of cross-contamination issues. I brought up with your manager yesterday how the rice containers should be switched. The one with gluten should be closer...the gluten free one farther away. That way, when the person scoops the gluten-full rice, they don't accidentally drop any into the gluten-free rice. Your manager told me that she realized this and had actually brought this issue up to you, the owner...to which you supposedly replied that this wasn't a gluten free restaurant and the containers should stay where they are. That sort of response shows me 100% that you don't care about your customers and their allergies. The ONLY acceptable response to your manager bringing that to your attention is: "good point - let's switch the containers to avoid cross-contamination." I also did not say that I hadn't gotten sick. My exact words were, "I'm only here for the winter, so I've eaten at a bunch of restaurants. I haven't been feeling great, but I can't pinpoint exactly where I've gotten sick." Also, your response back to my husband is completely unprofessional. And to threaten a lawsuit? Absurd. This is a google review. People are supposed to give their honest and candid feedback on an establishment, its food, etc. Your manager told me that she's brought the cross-contamination issue to your attention and your response was to leave everything as-is. That tells me, clearly, that you don't care about customers with allergies. It's a simple fix that you refused to make. I can't wait to see what unprofessional remarks you make to me. This is absolute lunacy. IN RESPONSE TO YOU: I am 100% sure I have celiac, not sure where you got that. It's not unprofessional in any way to alert others with allergies to your dangerous practices. I'm sorry you don't believe me, but your manager told me multiple times that you told her you didn't care about switching the placement of the rice. Separating them and using different utensils means nothing if you are scooping one over top of the other. You must not know much about allergies, but cross-contamination is a HUGE deal to someone with a severe allergy and other customers need to see that you don't take it seriously. It's a shame that you don't care about what goes in your business. My husband was inside the entire time until the last thirty seconds when he took a phone call. I would never try to make trouble for a business without cause, so I have no reason to lie. Your employees threw you under the bus - you weren't there. I was. Also, it's "plague" not "plaque."

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