I love Squee and really want them to stay open and thrive. As someone who’s gluten-free, this place has been a go-to for me for almost a year. However, I’ve noticed that the vibe feels different depending on who’s around. My boyfriend and I are pretty traditionally presenting and have often felt like we don’t get the same warm service that other customers (particularly queer folks) seem to get. I initially thought maybe the employee was having a bad day and blew it off but we’ve easily been here nearly 40+ times and it’s clear that they have an attitude with us and aren’t as friendly or kind because we present as cis & straight.
I’m a strong ally and believe in inclusivity, and I just wish that everyone, no matter how they look, felt equally welcomed. I know that many queer people face this kind of treatment elsewhere, but the solution isn’t to treat others the same way—it’s about making sure everyone feels respected and valued. The donuts/icescream are amazing, and I’d love to see the experience be just as great for everyone.
If I’m reading this all wrong, then I sincerely hope the management and employees focus on customer service and kindness because it would be highly concerning if this was my business with how consistent their poor attitudes are each week. I’ll continue to be a customer because I’m gluten-free and have limited options, but again this review is because I love OMG Squee’s donuts/icecream and I want them to attract more business. From everyone.