Yesterday, I left a review of 3 stars because I felt the pizza toppings were very sparse and the salads were sparse as well. Today, I got a call from the manager who I felt was very stubborn, belligerent, robotic and did not take any accountability other than to say that she is a corporate store, they measure the toppings and that the Beverly store that I gave a five star review to over tops their pizzas. She was uncompromisable to hear that I was unsatisfied with the pizzas and salad. She did not like that. I compared her store to a franchisee OTTO in Beverly whose customer service and pizzas are stellar. I told her that how she was speaking to me is not how one retains a customer.
Going forward if you want fantastic pizza order pizza from OTTO in Beverly. Please note they have delicious gluten-free and vegan pizza.