We booked the old plane tree for our Easter family meal and requested a table to fit 13 of us. However, on arrival we were seated at 2 separate tables.
The food was good but the service let it down significantly. We had 3 occasions were other tables food was attempted to be given to our party. Then when our food arrived, which was fairly quick after ordering, only 10 of us were given meals, the other 3 had to wait 15-20 minutes for theirs to come, by which time the rest had finished eating. The 3 meals came at staggered intervals too. Not what you go to a restaurant for to be honest.
As stated previously though the food was OK and most enjoyed their orders however one of the last meals which was already 20 minutes late had raw chipolatas on the plate.
Desserts were good, can't fault them.
One last thing, the law states that an individual between the age of 16-17 may have 1 alcoholic drink with their meal when accompanied by an adult, I purchased my son a pint and was approached by a manager for ID, apparently this establishment doesn't permit anyone under 18 to have the 1 drink legal allowance with a meal. Not much of a complaint here as am alert, any establishment can deny anyone alcohol of course, so just a highlight for customers incase they are having any celebration and we're allowing 1 drink to their family members.
On a positive side, my sister requires gluten free and their menu is far superior to any other restaurant we have been to, the options were great.
We would return but their service needs to significantly improve.