Gave them a second chance after an incident involving regular pasta mixed into my gluten free pasta. This time was also awful, she didn’t write down our order even though I said there were allergies and had to come ask for it again. Didn’t write it that time either and therefore just didn’t put in one persons order which led to a kid without food and a long wait to get that order. Write it down and double check things, especially when a customer has allergies.