Olive Garden Italian Restaurant

Ordered the gluten free rotini pasta and ate about half of it before I realized it had regular spaghetti noodles in it. I have celiac disease and the waitress assured me that my pasta was the gluten free kind before I started eating it. Once I found the bad noodles I immediately stopped eating and asked the waitress if they had gluten free spaghetti noodles and maybe one of those got in and she apologized and confirmed that no, if it’s a spaghetti noodle it’s gluten. This was upsetting in itself, but a risk you know you’re taking with celiac disease eating out. The thing that really made this a terrible experience was when the manager came out to speak to us. I told her it wasn’t necessary - I just needed to get home. But she insisted. So we were thinking that at the very least the manager would apologize and comp our meal. Or, you know, care. This lady could not have cared less. She stopped by the table and said “I took it off the bill. You gonna be okay? Okay well sorry about that.” She didn’t wait for an answer. If she had, I would have been honest and told her nope I wasn’t going to be okay. But she didn’t care enough to hear it. She was totally flippant and left the table after less than 10 seconds. Food safety should be number 1. She could not have cared less. I’m appalled that they still charged us for the other meal. Horrible experience with the manager, and horrible experience recovering from the intestinal issues that night.

I have to eat gluten free due to celiac disease....wish they had a bigger menu...tired of the same old thing eveytime we go.