Olive Garden Italian Restaurant

12 of us went to dinner April 7th, food and service was HORRIBLE. Our food came out 3 or 4 plates at a time, about thirty minutes apart. Veggies on the plates were cold. One dish, suppose to be gluten free, was remade and still wrong. The chicken was raw on one dish. We started out with two wait staff then the pregnant girl disappeared, the young man tried very hard to accommodate us and make it right. My granddaughter finally got her meal just before we left! I asked for a manager three times, the pregnant waitress finally told me "the manager is on the line and busy." A manager on the line and food still came out like this! We were there a little over two hours, got refills once, dishes never picked up. When I finally flagged down the manager, she gave us 20% off but made a comment that the "alcoholic's drinks can't be discounted." I really had to refrain, it was three Pina coladas, that three of us had, not hard liquor for one person. No alcoholic at our table but thanks for judging!. When we gathered up our money for the bill we decided the very nice young man should have the tip. I went over and waved the young man over and here comes the pregnant waitress out, the only time she wanted contact with us, she grabbed the money and walked away. We got no thank you, no have a nice night. I apologized to the young man, hopefully he got some money. I get being pregnant, on your feet but if it's too much then leave your job, you don't treat people like crap then expect a big tip. Olive Garden needs to train wait staff, cooks and shift managers and hire and staff each shift accordingly. For the price of the food, the service we received, the quality of food (that was not eaten) honestly McDonald's probably would have been better.

Love that they have gluten free options now! Takeout service is fast and really well put together. Never had a bad experience dining in, either.