Olive Garden Italian Restaurant

I have a gluten, soy and dairy allergy which I ALWAYS mention when I do an order. I asked for the gluten free rotoni plain with shrimp and a salad. The other item in my order was no allergies. The girl who took my order said she would make sure to write allergy in the order. Well I come home to make my food and add my own sauce and started eating it. I found a piece of angel hair pasta, to come to find out that turns to 6 pieces. I called the restaurant location and spoke to the girl who took my order who said she would get a manager, which took a while to come to the phone. The manager told me she was coaching her team on what to do and apparently it was rung in wrong. Manager suggested she could make another meal for me or give me a gift card. I asked for a refund. I have an allergy, it’s not that it just gives me a little discomfort. All the manager could say was she was sorry, but that doesn’t affect what I have to deal with the side effects. My throat is tight, hives, itching, joint pain, bloating, weakness. This is the second time it has happened at this location. The first time there was only one piece of angel hair pasta versus the six I found last night. I’m beyond upset because i’m not asking for much but for my order to be right. I want to be able to go and enjoy a meal out, and not feel like I’m going to be poisoned. Plain pasta shouldn’t be mixed with other pasta. Now it’s going to take my body time to rid this out of it while they go on with their day and life like they didn’t hurt somebody. I honestly think just giving me a refund of my $38 really wasn’t enough. Please educate your team on taking allergies seriously. Thankfully, I was at home and could take some Benadryl but now I have to deal with the consequences of a tight throat and all. Just unacceptable. I just advise anybody who goes there with any type of allergy to double triple check. I said numerous times on the phone that I had an allergy, but apparently it wasn’t enough.

They don't have a good gluten free menu. They have not imposed the menu for people like me who have celeriac disease.