One Eyed Jack Restaurant & Bar Barrie

Food was fast and delicious, magician was the best part of the day and broke my mind 🤯. He is there every Wednesday from 7-9. Server Tia was really helpful with our awkward order for dairy and gluten free options.

As soon as we sat down at our table HUNTER was there to greet us. After introducing himself he asked if there were any dietary restrictions or allergies. When I told him I had a gluten intolerance he showed me the gluten free portion of the menu and made sure that everything I ordered had a note for the kitchen saying "gluten allergy" to be safe. When our dinners arrived I noticed the chicken was a little undercooked so I brought it to Hunters attention. He immediately went and grabbed the manager who came to the table and asked what the issue was. When I showed him the chicken he asked if I would like another one and I said yes please. Hunter while making his rounds, though very busy came back to my table and asked if I was satisfied with what management had to say. I told him I was and he said "good it's very important to me that my customers are happy with the service and food they receive every single time" and apologized once again. Hunter was an amazing server. He's very attentive, friendly and compassionate. We will definitely be returning to this establishment because of him. Thank you Hunter!

Do not go here if you are gluten intolerant. I ordered off the gluten free menu and my dish arrived with a fry in it... normally that would be ok, but their fries are "clear coated" with flour to make them crispy. I sent the dish back and the server sent the manager to speak with us... I didnt ask for the manager... he showed up at the request of the server... it didn't seem like he understood the severity of the situation but I brushed it off because I understand stuff happens. The new dish was served, it tasted like food, and now a couple days later I have a reaction and I'm probably never going back there. One mediocre meal for 2 weeks of symptoms is not worth it do not go there if you are gluten sensitive.