Ooy's Cafe & Deli

I've been eating at Ooy's for a year now. I often order the John on gluten free bread and I usually get a Match Madness smoothie. The gluten free bread has always been soft and never had gaping holes like everywhere else. They also haven't charged me for gluten free bread ever, which I wish was a dining standard but oh well. The food is always spot on for me. The service is always good too! Everyone is soo nice when I come in. They also always recognize me even when I drastically change my appearance. So here's so problems people have pointed out. The wait, I personally always go during times that aren't very busy and I don't worry about time often. HOWEVER, many people place their orders on the phone ahead of time so they can do pick up and eat outside. The newer staff probably feel worse about the wait than you do. Improper sandwichs: whenever something is lacking, I always go up immediately to alert someone when I'm in a restaurant. I always phrase it like, "this was probably a mistake but the egg on my sandwich is smaller than I'm used to when I get it here" 10/10 times I'm offered a remake or a discount. Prices: if I could eat at Ooy's everyday I would but I am broke most of the time. However, I understand that the cost is due to the rising cost of living. I would much rather my local barista and cook have a livable wage than anything else. So... if I ever win the lottery, there would be signs and one of them would be eating there constantly.