I have been coming to this place for quite sometime. As someone with Celiac I was excited to see the gluten free options, especially the fries! After eating there multiple times and asking about the fries being in a separate frier we were told they were. It wasn’t until the last time that our server informed me that they cannot guarantee the fries weren’t fried with the pita, even though they have 2 friers! She did check and was told that on that day they hadn’t fried pitas in the same frier. Sadly we went again hoping for the same outcome, but that was not the case. Evidently both friers had fried the pitas. Our server actually tried to charge us $10 for some cucumbers to have with our hummus, despite not getting the pita. It makes me super sad that we cannot go there safely and I won’t be able to bring friends and family there anymore.
*Edited to update. I so wanted to give them other chances after my last review, based on the owner’s response. However, just tonight our server informed us that my regular dish is NOT dairy free! The manager doesn’t even know, how can they expect their servers to be properly trained? He gaslit me by asking if I had a reaction before! It’s none of his business! Every reaction can vary and before they someone, PLEASE train your staff m!!!