Osteria D' Assisi

Where do I begin ? Let’s start with the slow service. Service started out promisingly but quickly declined. We were a party of 4 and our orders arrived sporadically instead of all together. A member of our party ordered pizza with white sauce and was told 15 minutes after he ordered that his pizza was made incorrectly. The waiter apologized and said he would comp the pizza due to the mishap. The rest of our party proceeded to eat their dinner. I ordered linguini with seafood in a red based sauce over gluten-free pasta. The seafood was over cooked and rubbery and the sauce was mediocre at best. My partners pizza finally arrived almost 30 minutes after the other meals. We were also told by our waiter that he would give us one free dessert due to the pizza mishap. Put check arrived and much to out surprise we were charged for the pizza and also an $8.00 service charge for the gluten free pasta. Out waiter never mentioned an additional fee for gluten free pasta and the charge is not mentioned anywhere on their menu. We questioned our waiter about the charge for the pizza and we’re told because The pizza was eaten, they would have to charge us the full price. We also mentioned the fact that it was not noted on the menu and that the waiter never told us about the eight dollar up charge for gluten-free pasta. Mind you I am used to paying an additional 2 to 3 dollars for gluten free products, but eight dollars is absolutely absurd! We asked to speak to the manager/owner and were told he had gone home for the evening. I do not recommend this place and suggest you avoid it. The food was mediocre at best, slow service and very poor customer service.

We had a wonderful meal here. Our dinner was delicious. My mom ordered the special capellini with shrimp and loved it. I ordered the gluten free pasta with pomodoro sauce and it was the best I’ve had in a long time. Big thank you to our waiter David for taking such great care of us. Definitely try the burrata!