Good Evening,
Tonight was one of the worst dining experiences I have had in my 33 years of of dining out in Tauranga. Firstly, we were greeted tonight by saying we had until 7pm to finished with our dinner, we obliged. This was an establishment I had really been eager to try due to your gluten free menu as I am coeliac. To begin with were served our wines quickly but after our olives everything stalled. We ordered dinner and this was about about 640. My husbands dinner arrived first and our bread entree arrived shortly after. My main however didn't arrive until I asked for it. It came halfway through my husbands dinner. Once it arrived I began eating I found the seafood was RAW in my meal an I then sent it back. As my husband nearly finished with his meal I opted to NOT have my meal replaced. We ended our evening there. Sadly, no apologies or anything from management just took the meal off out tab and business as usual. This establishment really needs to review it processes. Having come here for a special night out this was a huge disappointment! Our uber driver said many people leave there saying the same thing. If you want survive on this environment I suggest you evaluate your practices.