PANCAKES Amsterdam Zuidas

We have become usuals at Pancakes Amsterdam, the pancakes are great, the service is really good, they have a small playground for kids and they even have gluten-free pancakes. Great place for families in a Sunday morning.

I was super excited that a local pancake chain had gluten free options on the menu, and advertised many checks to make sure your pancake was gluten free. First, I wanted to order a combo topping option, but was unable to remove an ingredient. I was told to "just create my own" but ordering the same toppings was over 3$ more. So, I did a create your own, and I can't explain how disappointed I was. First, the pancake did not come with the flag, the rippled plate, or the coloured napkin to indicate is was gf as per the website and menu! The menu specifically said the flag guaranteed it was gluten free! When I asked, the server was rude and just said "well it is" and walked away! The strawberries were 4.50$ for 6 strawberries, not even cut up! The ice cream was freezer burnt 4.80$, and the pancake itself was hard, burnt on the bottom, unable to be cut and flavourless. I ripped it apart with my hands and ate it only because of how hungry I was - it took OVER 30 min and the restaurant was almost empty. My boyfriend had the regular pancake,and he didn't even finish it because of how dry and flavourless it was too. Do yourself a favour and go literally anywhere else. At least there were nice windows and the restaurant seemed reasonably clean...