Over priced food with minimal taste. Staff are not educated with what’s gluten free. Had to ask multiple times to confirm if one item is gluten free. Was advised the item is gluten free when ordering but it came with side chips that aren’t gluten free…
To add: we’ve let staff know that papaya salad isn’t good because of half cook rice noodles, the response we were given was its Japanese type of cooking??? First - it wasn’t on the menu to let people know it’s half cooked; Second - since when Japanese cook their noodles half way??
Yes we were offered free hot tea but we had to reminded the staff that we were still waiting for the free hot tea before we go.
Instead of blaming your junior staff not being informed, perhaps you should take responsibility for not training the staff properly.