PZA Pizza Salem

We ordered three pizzas for delivery and only two were delivered. The gluten free pizza was not delivered. PZA uses DoorDash for delivery - their choice and one pays PZA directly. Upon the driver explaining they only received two pizzas and I watched the delivery driver the whole way and they came directly to the delivery address. I also checked the drivers car. I called the restaurant and the person the answered insisted they handed the driver three pizzas and would not honor the fact that three pizzas were paid for and only two made and delivered. The restaurant insisted it was a door dash issue. Again the restaurant contracts out door dash so there is no means by which to put in a complaint with door dash. The person that answered at the restaurant hung up on me the customer and become very argumentative. It does appear from other reviews this is a trend. Please don’t order from this restaurant for delivery they do not honor their customers orders and are extremely rude. UPDATE I have changed my review to service of 5 stars and included the fact that the pizza was very good. The owner contacted me directly and is making everything right. I would go back and recommend that with such high customer service that you should check them out if in the area.

We stopped here for a late night snack and I was not disappointed. The fries are amazing and the gluten free pizza was just what I needed.

PZA has reopened as PZA Bar & Grill ‼️The night time chef makes only delicious menu items that you can customize to your tastes or dietary needs. I am stuck on the Grilled Chicken Power Bowl ! But hear their burgers are yummy, too! The Gluten Free pizza is a lighter crust and is delicious with any GF toppings. We enjoy caramelized onions, spinach & mushrooms, ( just remind them to put spinach on every slice to keep peace at home !! ) lol :) Please take advantage of our neighborhood PIZZA PUB during these hectic holidays. Remember when It was miserable when the first PZA shuttered during Covid, so please try PZA under new management ! DELISH‼️