Pancheros Mexican Grill - Waukee

Awful service. When we walked up, we asked the man to change his gloves, get a new rice, chicken, and utensils for both because we had a wheat allergy (actually celiacs, but people usually get that better). He said "excuse me?" So we repeated it. He said "seriously, are you kidding me?!" He muttered something under his breath. He then told his coworker to " you deal with this", like we were a nuisance. As his coworker came over (who seemed quite nice, and shocked with this man's behavior), we said "excuse me!?", And he replied, word for word, "get your food and get out!" and gestured for us to get out. We replied "that was extremely disrespectful, we won't get our food, but we will in fact get out". we walked out. We did not catch this man's name, but he had a gray beard, rectangular glasses, and was almost completely bald.

Fast Service and many gluten free choices