The last time I went was Halloween, I called to place my order, and there was a very nice gentleman I was talking to he was having trouble helping me, he apologized to me and said he was new and still learnings. This really loud lady took the phone, and she had no patience with the gentleman or myself. Then, when me and my daughter picked up the pizza, My gluten-free pizza had the wong ingredients on it. I believe she was the manager. The whole Shut, miss fare was quiet and uncomfortable, and because of her stress in anger, it didn't help at all.