Papa Murphy's | Take 'N' Bake Pizza

I ordered a pizza for my family and a gluten free pizza with dairy free cheese for myself, as I have severe dietary allergies, and when we drove home and unwrapped the pizzas to bake them, I noticed that mine did not have a gluten free crust, it was a wheat crust like the other, and there was dairy cheese on it. I called the store to try to order a replacement, but no one answered. I called the customer service number and there also was no answer, so I emailed customer service, who offered me a small discount on a future purchase. What a joke. Thank goodness I noticed the difference, and didn’t get really sick from eating it, but what a completely unacceptable experience. Update: finally got in touch with the new manager, who was appalled, immediately refunded me for the pizza I ordered but was unable to eat, and gave me a voucher for 2 free pizzas. Now that’s customer service. 👍🏼

I’ve ordered the cinnamon wheel there multiple times on a gluten free crust, sure it was $7 instead of $4, but apparently they don’t do that anymore. Or the employees working tonight are just being lazy. Feb. 4th night shift if a manager sees this and seems to care. Either way, I’m done w this location.