Patrizia's of Long Island

Please think twice before booking your party at Patrizia’s of Long Island in Hicksville. The restaurant manager Tony was quick to blame his female staff members (who were not available to defend themselves) for booking our party incorrectly. Our party was booked months in advance & we were told we could have a section of the new party room. We were also given a separate menu to chose the food. A month before the party, we met with the restaurant manager, Tony, to confirm the food and notify we had a guest who was gluten free. The original menu we were given was taken out of our hands and we were being told he had no idea why his female staff member told us these things. He then forced the regular restaurant menu with the higher prices on us, promising us everything would be great. Fast forward a month later to the day of our party & everthing started out okay with the exception of our food being rushed out to us. Then I noticed a large party lining up outside of the restaurant. As soon as I saw this we were being pushed out. We had booked & paid for our table from 12:30pm to 3:30pm. I looked at my watch & it was just turning to 3pm when I noticed the waiters were cleaning our table clothes off and rushing my guests out. Tony was rushing to get our billed paid up too. One of my guests was asked to get up because the waiter wanted to clean the table. As this was happening they started seating this large party before we even had the chance to leave. We brought in our own specialty cupcakes as thank you’s to our guests and not only was the wait staff helping themselves to them, I saw Tony sneaking one himself. They were not given permission to take any especially since not all of our guests were given the opportunity to take one. A waiter was confronted for taking one and they said they were told they could take a one. What I realized, we were knowingly pushed out of the private room because a larger part booked after us. Another similar size party was booked for 3pm & they intentionally pushed us out before our time was done. There were other large tables available to be taken, why push us out? Obviously, the larger the party, the more important you are to Tony. When we confronted Tony, he again blamed his female staff members (who again were no where to be found) for the mismanagement of our party… how convenient. Last I checked you are the manger and you are responsible for your staff. By the way my gluten free guest had a significant reaction because her “gluten free pasta” was clearly not prepared safely for her, despite being told they could accommodate her. If you can’t safely prepare the food just don’t offer to do it.

Who would I be if I didn’t get Seafood?!? You guys are funny 😋 If I don’t get seafood somewhere, that means they didn’t have it. The squid ink pasta was super delicious! ☺️ I’m not the type to really eat pasta since I’m very gluten intolerant 😩 but when I break the rules the pasta looks like this! 🤤 Unfortunately this day was a little messy because reservations got all mixed up and they were incredibly busy so we wound up waiting about an hour to be seated. This location is a bit smaller than the other two and they don’t have the same specialty cocktail menu as the one in Massapequa which is sad because it’s super awesome! Highly recommend to have that one there. I was looking forward to having the drink with the watermelon in it but they didn’t have it. The owner or manager is wonderful tho and very helpful.