Piccolo's Pizza and Pasta House

We just dined at Piccolo's for my mom's 70th birthday. There were 13 of us and the bill was approximately $850, which included tip. 1 glass of wine, no desserts. While the food, portion sizes and service were good, the "extra" charges were on the high side ($5 for gluten free pasta (was aware but a necessity), $9 upcharge for a tiny ceasar salad; really? Without telling the customer again; not everyone reads the fine print) Also, when refills are not free, PLEASE share that with the customers, rather than bringing near endless refills to your customers, especially youth. They have no idea, but neither did their parents. This adds a crazy amount to the total, unknown to your customers until it's too late. We drove over 3 hours to make this a memorable birthday for my mom. (Our wallets will definitely remember this too) Also, just found out that we were charged approx $12 extra with the gratuity. This was noticed after we left while checking the receipt. My sister looked at the menu and the menu says 20%; we were charged 22.6%. Would I return? Quite doubtful. Too many expensive upcharges, as well as lack of transparency.

We have been dining here for years. It is a wonderful restaurant. The ambiance is so welcoming. The staff have always been pleasant and helpful. I eat gluten and dairy free and they always have these options available. The meals are so generous you always go home with a meal for the next day. Their house dressing is amazing. Thank you Piccolo's for a wonderful dining experience. Joanne & Terry Jones. ❤