Pieology Pizzeria, Delta Shores Sacramento

$16 FOR JUST THE TINY PIZZA :( Really sad. I recently found out I have strong gluten sensitivities and so I wanted to try pieology’s gluten free pizza. Advertised as 10 inches when its barely 8.5. Not a jab at the employees because they weren't doing anything wrong. I was just told they preorder the gluten free dough. If you can't properly accommodate what you say you can, then don't serve it at all, especially not for $16 for just the pizza. Was really excited because I've gone here before (before I noticed my allergy) and the pizza was well worth it (size and taste) but now I don't think I’ll be coming back. Really good if u can eat gluten, horrible if you can't.

It has been a week of me trying to call this location to speak to ANYONE and a few surveys filled out online about my order experience and still there is no resolution. I hope someone will please reach out to me as I am highly disappointed in the lack of care and sensitivity in service I received. Ordered 3 build your own pizzas and paid extra for cauliflower crust and gluten free crust for my elderly parents who only asked for pizza on their 51st wedding anniversary. They both have dietary restrictions and I ordered the pizzas specifically to have it fit their dietary needs. Upon arrival, I still had to wait for my order although it should have finished almost 10 minutes earlier according to my confirmation, and I opened each box to see which pizza was which and noticed the pizzas were almost the same size and I didn't think much of it. I came home to realize all three were normal thin crust pizzas with meager toppings. My main issue is the wrong pizza crust as it caused a spike in blood pressure for a recovering stroke patient. I wrote in their feedback surveys to please refund me for the crusts I paid extra for that I did not receive but have heard nothing from anyone. At this point in time I would like to request a full refund. I see the owner has responded to guests on these reviews before so I'm really hoping someone can hear us out. TLDR; Paid extra for cauliflower and gluten free crust due to dietary restrictions a d sensitivities but have yet to be contacted via phone or email. Unable to go into store in person as I am full time caregiver with a tight schedule.