Pier Street

What a fabulous, creative and delicious food experience! Exceptional, and great choices also for gluten free options ✨️✨️✨️

The Manager is very rude & unhelpful with dietary requirements . We were a party of 5 with 1 child that is celiac so needed Gluten free foods. Small amount of GF choices & none for children. Most restaurants have chips but the manager says chips have fillers which is a load of rubbish as they are potato, however as they were beer bartered chips they were not gluten-free. So the only thing we could order for child was grilled fish. We were ordering over $200 of food for the rest of the party, and as there were no veggies on offer for GF child , we asked manager if we could bring in some chips for the child to have with her grilled fish, but the manager flatly refused to allow this and said give her salad! As if!! We explained to her again that we are ordering food for the adults & grilled fish for the child, but a small piece of fish is not enough to eat, however the manager became very rude and loud and still flatly refused. So we left, had dinner elsewhere, that were helpful with dietary requirements. There are many eateries in Portarlington, that would be happy to have the business, obviously not Pier St restaurant. If I could give zero stars I would. The manager is ill informed and rude. Will not be returning , and being local will tell others of poor service.