Ping Pong

Great Dim Sum with a nice happy-hour offer on food and cocktails. Lots of variety. Poor Allergen Management. We were disappointed in our server. My colleague is coeliac and selected Yuzu macron on the specific Gluten-Free order sheet. Unfortunately our server brought Yuzu cake over (not even an option on the GF order sheet) and when we questioned this he tried to convince us it was a Yuzu macron and GF (it was not). It's a good job we stood our ground otherwise there could have been serious health consequences. No apology for the mistake. The server was also unsure on whether the condiments he brought to the table were suitable for coeliacs. The main issue was the severe language barrier (which would normally be okay but not when you need to get clarification on allergies). There were also a couple of other issues regarding miscommunication with our server and the dishes we had ordered.

Usually love this place as the only place I can get dumplings as someone who has to eat gluten free - but when we visited on Friday the atmosphere was all wrong. We were interrogated by three different waiters who threatened not to serve us, and I was given a sheet to read on what gluten was as though I didn't know. Staff made me feel like they wanted me to leave, and like I was a bother, although to my knowledge none of the items I ordered needed to be prepped differently than usual in order to be gluten free. Really disappointed as this is an indulgence I can't afford often, and having such a bizarrely hostile reception from staff for a dietary requirement they actively cater to really tainted the experience.

It has been a very long time since I've had dumplings given my gluten sensitivity. The truth is their dumplings are out of this world. It is hard to believe they are gluten free. I loved every bite. My favorite were the vegan options but there are many other options on the menu too that my family thoroughly enjoyed. The staff was very attentive to allergies and printed out detailed menus for me to check and select what I wanted to eat. I'd highly recommend this spot! The only reason I didn't give a 5 for service was it seemed the staff was a bit overwhelmed the volume and at times we waited a while for food but all in all they did a lovely job.