We ordered two gluten-free pizzas because my partner has a serious digestive condition and can only eat fresh, unprocessed food. Uber Eats said they were “freshly baked pizzas” but that was clearly not the case.
Both pizzas were made with industrial, pre-packaged or frozen crusts. The dough was extremely hard, impossible to cut or chew and bone dry, almost like plastic. The crust felt like a rock. We even saw small holes on the bottom of the crust, typical of factory-made and frozen pizzas. That proves they were not freshly made.
After just a few bites we had to stop. But the worst came after that: my partner became seriously ill. She is now in a lot of pain and feels very unwell. She cannot tolerate this type of processed or industrial food, and eating it caused her severe symptoms. This is a chronic medical condition, not a mild intolerance.
We had to throw both pizzas away. Almost €50 wasted and even worse my partner is now ill. We are asking for a full refund.