We had a fantastic experience during our lunch at PizzaExpress in the O2 Arena on May 4th, thanks to the outstanding service from Jules. She was incredibly helpful, professional, and attentive throughout our visit. Jules was quick and efficient, yet never made us feel rushed. She went above and beyond by offering thoughtful suggestions and expert advice—especially in accommodating coeliac disease with extra care and attention to detail. It truly made all the difference. Thank you, Jules, for making our meal so enjoyable and worry-free!