Pizza Express

just now New I am coeliac, and pizza express is a trusted venue for me to choose to eat gluten free. Whilst I understand that there is always never an 100% guarantee food can be coeliac safe, I came in a couple weeks ago and ordered the gf dough balls, after telling my waitress that I was coeliac. The dough balls arrived, but did not look the same and weren’t the same consistency as the gluten free dough balls I usually receive when coming to pizza express. These were too bready, and really had me worried that they were accidentally the non gluten free ones. I asked the waitress to just confirm that they were gluten free, after already taking a bite, and she worryingly assured me that they were. Later that evening when I got home, I had a coeliac flare up, and a really really bad reaction to the dough balls, which I am almost 100% sure were not gluten free. As every other occasion when I have eaten the gluten free dough balls here, I do not have a reaction. I understand it is hard when the restaurant is busy to keep on top of these things. But this is a medical condition and not a choice, I would love to talk further on this.

Great place and great gluten free