Pizza Italia

We had a great server who was funny and attentive, even brought a little toy for our kid. Food was great and my husband was able to get a gluten free pizza and gf beer, which is sometimes hard to find in SA. We will definitely be coming back!

Went with family of six on Monday night. Ordered a medium gluten free, large pepperoni/jalapeño, and two cheese slices. The two full pizzas came out after about 35 minutes but it was very busy with a chiefs football game crowd. Two cheese slices never came which were the dinner orders for two people at our table who do not eat meat or like other toppings. We reminded staff several times that two people at our table of six haven't received their food. They could also easily see empty plates. They said they'd check a couple of times and while other food came out around us to other tables, no two slices of cheese pizza. We all ate and chatted while waiting but still no cheese pizza and wait staff stopped checking in. No help to reimburse for the slices as we finished. No apologies at the table. When we went to pay check and asked for two slices to be removed. They said they couldn't do it because manager was "busy in the back and only a manager can do it". A manager too busy to provide good customer service. They made us write a phone number on a post-it so they could call next day to get us reimbursed. Ridiculous. Update: no phone call. Never reimbursed.