Pizzaiolo

UPDATE: Called on Sunday, was told that the owner Tony was not in that day- called at 3pm was told the owner would be in until 4:30pm that day. I was deceived by the information Sara the supervisor gave us. Contacted customer care and also Instagram... no one wants to acknowledge Tony's location. Would not recommend this place to anyone $19 for a small gluten free pizza, pizza looked awful and served with attitude. Ordered Jan 21st 2022. Called upon realizing the poor quality of pizza- undercooked and not even spread of cheese. spoke to someone who said they can't give a refund asked to speak to a manager instead i got Sara who initially was aggressive with me for asking for a refund I explained the reasons. That was the first mistake of this places are, Sara seriously needs to be trained on how to speak to paying customers. Sara consistently was rude and created a hostile environment. What could have been a simple resolution has now left me speechless at this company for hiring and training someone so disrespectful. Sara told me that no one can give me a refund that it's not possible..."the money is already in the system, we can't give you your money back, it's impossible." How can someone seriously refuse to give you their money back for not even eating it. I asked who can give a refund she said no one. I asked who the manager was Tony Dibati (Sara's spelling) and she was insistent that he would also say that it's impossible to give me a refund. Sara said that Sunday at 10am Tony will be in. How ridiculous this all is for attitude of a simple refund. Pizzaiolo Mississauga has never done this, it's unfortunate that this location is hiring some poor attitude workers.

Amazing staff at this place! There was an error in my order and I accidentally ordered 2 and the manager (I think) let me keep the second one. Also best gluten free pizza I’ve probably ever had!!! Coming here for all my pizzas